Customer satisfaction is at the heart of what we do.
We work closely with our clients to help them communicate effectively with international colleagues, partners, customers and other stakeholders. Whether developing tailored, flexible language, cross-cultural and business skills training or providing translation and interpreting services, our aim is to deliver the highest quality services as cost-effectively as possible.
A Global Network
Our network of professional language trainers, translators and interpreters is based both in the UK and many other countries around the world.
We are specialists in European languages and in many cases work closely with our clients’ HR and Learning and Development teams, providing coordinated training programmes to their teams in Europe, the Middle East and Africa.
Wherever your business is situated – in Europe or further afield – we would be delighted to talk to you about how we can support you with your language requirements.
Language Training
programmes tailored to your needs
In today’s global marketplace, the ability to communicate effectively with your customers and business partners is essential. Whether you need one-off, intensive language training, regular assistance or just a nudge in the right direction, Language Matters can help you with a programme tailored to your needs.
Translations
which read like an original document
Our professional linguists ensure that your translations will be well drafted, technically accurate and culturally authentic. We work with you to ensure that your message is communicated to your audience meaningfully and without risk of cultural faux-pas, protecting your brand and company image.
Interpreting
ensures total understanding
We provide highly skilled simultaneous and consecutive interpreters to work on your behalf at meetings, conferences, workshops and during conference calls to accurately communicate what you are saying in a culturally sensitive manner.
English Language and Culture Courses
for total immersion in language and culture
Week-long intensive courses help you get to grips with UK language and culture in an enjoyable, welcoming environment. You will live with a professional host and combine language training with social, business and cultural activities.
Cross-Cultural Training
enables your business success
Understanding cross cultural differences and communication issues is crucial to working effectively across borders and to international business success. Whether you are looking to break into a new overseas market or you work for a foreign-owned company and need to understand the culture, communication style and business practices of your international colleagues, our cultural awareness programmes are designed to increase your cultural intelligence. They will familiarise you with the social, economic, political and business practices of the country in question and provide practical advice for operating in your new market.
Global Mobility Training
to ease international relocation
Half day or whole day introductions to your host country to help relocating employees and their families transition smoothly, adapt to their new culture, and understand the do’s and don’ts of living and working in their new country.
Business Skills Training
transforms team engagement and performance
Highly interactive training workshops covering a wide range of skills can transform team engagement and performance. Whether you require a one-off workshop or a series of sessions which build on one another, we will work with you to ensure that the material is tailored to the specific needs and challenges of your company and each individual group.
Transcription
accurate written records of verbal communications
We can provide accurate transcriptions of your audio in any language, with English translations of foreign language audio content, if required.