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“Polycom employees have found these classes invaluable and the business has benefitted from their new skills.”

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Client Requirements

Our client, Poly, is a US multinational corporation which develops video, voice and content collaboration and communication technology. Poly’s operating language is English, so employees across Europe, the Middle East and Africa (EMEA) need a high level of English to communicate with each other, as well as with British and US colleagues. They also need competency in other languages to support customers across Europe. Furthermore, an appreciation of foreign colleagues’ and customers’ cultural environments was recognised as key to enhancing working relationships.

Based on their positive experiences with our language and cross-cultural training, Poly asked us to arrange business skills training for their international employees. They appreciated that our thorough, tailored approach to setting up and implementing training programmes would ensure their specific training objectives would be met.

Our Solution

We provide a range of bespoke training solutions to address individual business and language requirements.

Services Provided

Language Training

In French, German, Italian, Spanish, Dutch, Polish, Arabic, Russian and English since 2011.

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Cross-Cultural Training

For employees from the Middle East, North Africa and Israel. Examining the impact that cultural differences have on business, managing expectations and communicating across these different cultures.

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Business Skills Training

A range of training courses: Effective Meetings, Business Partnering, Time Management and Working Smarter and Presenting with Confidence workshops for different business functions from the UK, France and Austria.

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Outcomes

The language and cultural awareness courses that we run for Poly have enabled their employees to improve relations and communicate more effectively with colleagues, clients and suppliers across the globe. The business skills training courses have been a valuable tool, increasing employee skills and engagement in their job roles.

“Language Matters has provided us with a number of language courses at various levels. In addition to excellent language classes, Language Matters provides regular reporting, attendance records and progress reports at regular intervals. They also monitor participant satisfaction by asking them to complete course evaluations at key stages of the learning.

Polycom employees have found these classes invaluable and the business has benefited from their new skills. Debbie Sasson is a joy to work with and the trainers are very approachable and professional.”
Françoise Gamelas
MA (HRM) Chartered MCIPD, Senior HR Business Partner, Polycom