Cross-Cultural Training

Client Requirements

Working within international teams, Poly employees are faced with cultural differences on a daily basis. Cultural sensitivity is essential when working cross border. Managers recognised that teams needed to be equipped with an understanding and appreciation of each other’s culture, particularly in relation to business practice, etiquette and communication, in order to work effectively and sensitively with overseas colleagues and clients.

Our Solution

A one day interactive workshop for employees from the Middle East, North Africa and Israel.

The teams met in London and together we examined the impact that cultural differences have on business, managing expectations and communicating across these different cultures.


Outcomes

  • Employees have a greater understanding of the business culture, values and expectations of each other and their counterparts in other regions.
  • Enhanced working relationships across EMEA.
  • With a US parent company, the discussions evolved into exploring US business culture and the differences in management style between US and UK leadership teams.
“One of the best training courses my team have attended.”
Ahmed Sousa
Regional Manager, Solution Architect, MEA, Turkey & Russia/CIS, Poly UAE